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Right of cancellation


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Right of cancellation

Right of cancellation: Customers, who are consumers in the sense of Section 13 of the German Civil Code (BGB), can revoke their contractual agreement in writing without stating any reasons within 14 days (e.g. by letter, fax, e-mail) or – if they have received the goods prior to the end of this period – by returning the goods. The period begins when the information is received in writing, however not before receipt of the goods by the recipient (where similar goods are delivered on a recurring basis, not before receipt of the first partial delivery) and not before we have fulfilled our obligation to provide information as defined in Article 246 Section 2 in connection with Section 1 (1 and 2) of the Introductory Act to the Civil Code (EGBGB) and also not before the fulfilment of our duties in accordance with Section 312e (1), Sentence 1 of the German Civil Code (BGB) in connection with Article 246 Section 3 of the Introductory Act to the Civil Code (EGBGB). Timely dispatch of the letter of cancellation or the goods shall suffice to meet the cancellation deadline. The letter of cancellation should be sent to:

M&M Legionellenfilter GmbH
Cecil-Taylor-Ring 16 Lokal 53
68309 Mannheim

Consequences of cancellation: In the case of an effective cancellation, the mutually received goods/payments are to be returned and any benefit received (e.g. interest) is to be returned. In the event that you cannot return the goods or service received in whole or in part or only in a deteriorated condition, you shall be obliged to compensate us for any depreciation in value. This does not apply to the surrender of goods when the deterioration in the goods is due entirely to their inspection – e.g. in a manner that would be possible in a retail store. Furthermore, you can avoid the obligation to provide compensation for any deterioration in value caused by putting the goods to their intended use by not using the goods as your own property and refraining from all actions that would diminish their value. Objects that can be dispatched as parcels are to be sent at our risk. You must bear the costs for returning the goods when the delivered goods correspond to those ordered and when the price of the item to be returned does not exceed €40, or when in the case of a higher price of the goods you have not yet, at the time of cancellation, provided the compensation or have not paid a contractually agreed partial payment. In all other cases, return dispatch is free of charge for you. Goods that cannot be shipped as parcels shall be collected from your premises. Obligations regarding the refunding of payments must be met within 30 days. This period commences for you upon sending the notice of cancellation or the goods, and for us upon its receipt.